We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@powertechlab.shop. Please note that returns will need to be sent to the following address: 3 Canal Plz, Portland, ME 04101, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@powertechlab.shop. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@powertechlab.shop.

Thank you for shopping with ANGLIN JONATHON DWAYNE. As a professional merchant offering premium consumer electronic goods across global markets, our team adheres to standardized order fulfillment and rigorous cross-border logistics management. We dedicate ourselves to precise order processing, specialized protective packaging for all electronic devices, and dependable shipping services to ensure every product is delivered correctly, fully functional and within a practical delivery cycle.

1. Order Processing Time

Upon receipt of your official order confirmation, all purchases will undergo product inspection, functional testing and secure packaging procedures within 1-3 business days, excluding weekends and national public holidays. Processing timelines may be moderately extended during peak shopping seasons due to elevated order volumes. We will send formal email notifications to customers in the event of notable shipping delays.

2. Shipping Fees and Delivery Projections

Shipping fees applicable to all consumer electronic orders are automatically calculated and explicitly displayed on the checkout page prior to payment submission, ensuring complete transparency of all logistics-related costs.Estimated delivery times:Standard Shipping: 15 business daysAll listed delivery durations are non-binding estimated values. Actual parcel arrival timelines may fluctuate due to courier service disruptions, customs clearance reviews, adverse weather conditions, cross-border logistical restrictions and regional holiday schedules.

3. Shipment Confirmation and Parcel Tracking

Once your consumer electronics order is dispatched from our warehouse facility, you will receive an automated shipment confirmation email containing exclusive tracking codes and parcel monitoring access.Tracking status and detailed logistics data will typically be activated and available for online inquiry within 24-48 hours after the shipping carrier completes parcel pickup and official system registration.

4. Incorrect Address Liability Disclaimer

Customers are solely responsible for verifying and validating the accuracy and completeness of their shipping address information during the checkout process.ANGLIN JONATHON DWAYNE disclaims all liability for misdelivered, undeliverable or returned parcels resulting from inaccurate or incomplete address details provided by customers. Any packages returned due to address errors will incur additional reshipping fees that must be covered by the purchaser.

5. Lost & Damaged Parcel Resolution Process

If your parcel is confirmed lost during international transit, please contact our customer service team within 7 days of your expected delivery date to initiate a formal logistics investigation.If your electronic products arrive with physical damage, packaging defects or functional issues upon receipt, please submit a support request within 48 hours of delivery. Clear photographic evidence of damaged items and original packaging is required for verification, and our team will resolve the issue efficiently.

6. Product Usage Guidelines & Customs Regulations

Each consumer electronic device is equipped with official operational and maintenance instructions. ANGLIN JONATHON DWAYNE accepts no responsibility for product damage or malfunctions caused by improper operation, unauthorized modification, incorrect maintenance or user misuse.All international shipments may be subject to import duties, customs taxes and clearance fees imposed by destination country authorities. These supplementary charges are the exclusive responsibility of the customer and are not included in product prices or standard shipping costs.

7. Contact Information

For any inquiries or clarification regarding this Shipping Policy and your order logistics progress, please connect with our official support team via the details below:Trade Name: ANGLIN JONATHON DWAYNEPhone number: +1 678-920-9469Email: info@powertechlab.shopPhysical address: 3 Canal Plz, Portland, ME 04101, United States